(913) 428-4200A NetStandard engineer answers, 24/7
Home › Areas We Serve
Offices in Overland Park, Kansas and Des Moines, Iowa
Locations · Kansas, Missouri, Iowa and Nebraska

Areas We Serve: IT Support in Kansas City, Des Moines, Omaha, Wichita and Topeka

NetStandard runs managed IT, cybersecurity, Microsoft 365 and Azure, backup and VoIP from two offices, our Overland Park headquarters in the Kansas City metro and our downtown Des Moines office, with local numbers in Wichita and Omaha. Same engineers, same 24/7 help desk and the same SOC 2 Type 2 audited practice in every market.

  • Kansas City metro: headquarters at 10300 W 103rd St, Overland Park, with engineers on site on both sides of the state line
  • Des Moines: office at 204 12th St, Suite 205, downtown, (515) 858-0600
  • Topeka, Wichita and Omaha: the same help desk and engineering team, with local lines in Wichita (316) 248-0600 and Omaha (531) 366-0600
  • Help desk answered by an engineer in 13 seconds on average, 24/7, in every market

Offices and local numbers

One help desk behind every number. Call the one closest to you.

Request a Free Assessment
13secAverage wait to reach a person
94%Help desk calls answered live
98.6%Client satisfaction, 0 dissatisfied responses
5.0Google rating, 30+ reviews
The same service in every market

What does not change from city to city

Whichever number you call, the same engineers answer, with the same tools, the same security practice and the same audited controls.

One help desk, 24/7

An engineer answers in 13 seconds on average, 94% of calls are answered live, and emailed tickets get a first engineer response in 9.8 minutes on average.

Remote first, on site when it matters

Remote tools let an engineer work the issue while you are on the phone. When a visit is needed, engineers drive out across the Kansas City metro and central Iowa.

Security included

Monitoring, patching, endpoint and email protection are part of the service in every market, along with the documentation your cyber insurer asks for.

SOC 2 Type 2 audited

The same audited controls protect every client, in Kansas City, Des Moines or a town between them. An independent auditor reviews them over time.

Two ways to work with us

Fully managed IT for businesses with 10 to 250 employees, or co-managed IT behind an internal IT team of 25 to 500 users. Both run from the same bench.

Local since 1996

Headquartered in the Kansas City metro for 30 years, a Des Moines office downtown, and local lines in Wichita and Omaha. One company, not a franchise.

Our markets

Pick your city

Each market page covers the office, the service pages for that city and the communities around it.

Primary market · Headquarters

Kansas City

Served from our Overland Park headquarters, both sides of the state line. (913) 428-4200

Kansas City, MOKansas City, KSLee's SummitIndependenceLibertyNorth Kansas CityRaytownGrandview
What clients say

What NetStandard clients say

"Our team at NSI is incredibly responsive to our needs and our business. Without a doubt, I would recommend them to anyone looking for an IT service provider."

Stephen KimseyChief Financial Officer, L.G. Barcus & Sons

"The move to managed services with NetStandard has given us the power to double our business in the next five years, and we have the confidence that our systems will be able to support that growth."

Chip TothPresident, PMT Group

"NetStandard is BY FAR the best tech support company I have ever worked with. Each team member is smart, easy to work with, and gets the job done accurately and efficiently. If you are looking for a great IT Service team, NetStandard is an 11 out of 10!"

Jackie LeavellGoogle review, 2026

"We turned to NetStandard after experiencing an internal IT failure, and their team responded swiftly, dedicating countless hours to getting us back up and running... We often feel like we are their only customer... As a government agency, we operate under strict laws and guidelines for technology security, and NetStandard has consistently met and exceeded those standards."

Miami County, Kansas Sheriff's Office, Google review
5.0
GOOGLE RATING
30+ REVIEWS, KANSAS CITY
Partners and audits
VMware Partner Cisco Partner SOC 2 Type 2 audited Microsoft Certified Partner
Questions

Questions about where we work

Which areas does NetStandard serve?

The Kansas City metro on both sides of the state line (Overland Park, Olathe, Lenexa, Leawood, Shawnee, Lee's Summit, Independence and the surrounding communities), Des Moines and central Iowa (West Des Moines, Ankeny, Urbandale, Johnston, Clive, Waukee), plus Topeka, Wichita and Omaha. Each city above has its own page.

Do you have an office near me?

Two offices: the headquarters at 10300 W 103rd St, Overland Park, KS 66214, and the Des Moines office at 204 12th St, Suite 205. Topeka, Wichita and Omaha clients are served by the same engineers and help desk, with local numbers in Wichita and Omaha.

Are IT services only for big corporations?

No. Fully managed IT is built for businesses with 10 to 250 employees that do not want to build an IT department. Co-managed IT is for organizations that already have an internal IT team, typically 25 to 500 users, and want 24/7 coverage, enterprise security tooling and senior escalation behind their staff.

Can my employees contact support directly?

Yes. Every employee at a client company can call or email the help desk directly, and an engineer answers in 13 seconds on average. Nothing has to route through an owner or office manager.

What happens when hardware fails or new software needs to be installed?

Hardware failures and new or updated software are handled as part of the service, alongside routine maintenance: diagnosis, replacement coordination, installation and configuration, in every market we serve.

Do you offer cybersecurity in every market?

Yes. Monitoring and detection, patching, vulnerability scans, email and endpoint protection are part of the service in every city we serve, backed by SOC 2 Type 2 audited controls. See cybersecurity services.

Talk to us

Call the number closest to you

Every line reaches the same 24/7 help desk. For a free assessment, tell us what is going on and a NetStandard engineer, not a salesperson, follows up the same business day.

Request a free IT assessment

Tell us what is going on. A NetStandard engineer, not a salesperson, follows up the same business day.

No obligation. We never share your information. Prefer to talk? Call (913) 428-4200.

Same engineers, from Kansas City to Des Moines

Call, or request a free assessment and an engineer will follow up the same business day.

Call (913) 428-4200