Outsourced IT support, cybersecurity and cloud for Des Moines businesses, from a downtown office at 204 12th Street and a 24/7 team that answers the phone. Thirty years of managed IT, SOC 2 Type 2 audited, now local in Iowa.
Tell us what is going on. A NetStandard engineer, not a salesperson, follows up the same business day.
Almost every new client arrives for one of these two reasons. Here is what changes on day one.
Tickets sit for days. Nobody knows your systems. Every problem is a surprise, and you are the one chasing the provider.
A phishing email got through, a server died, or your cyber insurance renewal asked questions nobody could answer.
Your complete IT department for Des Moines businesses where a full in-house team does not make sense.
Replace or extend an in-house IT role, or bring in executive-level IT guidance for a project or a plan.
The layered program cyber insurance carriers now expect, run by the team that manages your infrastructure.
For organizations with an IT manager or small team. Your team stays the face of IT; we add depth.
Licensing, migration, security hardening and day-to-day administration of the Microsoft cloud.
Backups that are tested, not assumed, with a recovery plan written down before you need it.
NetStandard's Des Moines office is downtown at 204 12th Street. Support runs 24/7 from engineers who work in Microsoft 365, Azure, Google Workspace, PC and Mac environments every day, with on-site visits across the metro when a problem needs hands on hardware.
Serving the Des Moines metro:
"I emailed NetStandard this morning at 5:40am when I discovered our internet was off-line. Adam Heuser responded right back... During my production meeting around 7:15am I received an email from Adam letting me know it was restored. Well done, I didn't expect a response that early in the morning."
Ron SkaggsGoogle review, 2026"We have used NetStandard for several years now and... the service I receive is always fast! They always take the time to make sure I am satisfied with their solutions, and they are quick to get problems resolved! It's comforting to know they are there for our IT needs!"
Julie CombsGoogle review, 2026"They are amazing and quick. Service is always within 24 hours and they follow up to ensure everything works as it should. Would recommend to anyone needing a competent, friendly and efficient IT company."
Heather McCoyGoogle review, 2026"We turned to NetStandard after experiencing an internal IT failure, and their team responded swiftly, dedicating countless hours to getting us back up and running... We often feel like we are their only customer... As a government agency, we operate under strict laws and guidelines for technology security, and NetStandard has consistently met and exceeded those standards."
Miami County, Kansas Sheriff's Office, Google reviewCall (515) 858-0600 or send the form. A NetStandard engineer follows up the same business day.
We review your environment, your current support experience and your risks, then tell you plainly what we would change and why.
A dedicated IT director learns your business, maps every system you own, and builds a plan around where you are headed. Per-user or per-device pricing, no surprise invoices.
Yes. NetStandard's Des Moines office is at 204 12th Street, Suite 205, in downtown Des Moines, and our headquarters is in Overland Park, Kansas. Support runs 24/7, and engineers come on site across the Des Moines metro when a problem needs hands on hardware.
A complete IT department on a monthly agreement: a 24/7 helpdesk, network monitoring and patching, cybersecurity, Microsoft 365 and Azure management, backup and disaster recovery, vendor management, and a dedicated IT director (vCIO) who plans and budgets your technology. The full list is on our managed IT services in Des Moines page.
Managed IT is priced as a flat monthly fee based on users and devices and the services included, so the cost is predictable and usually well below the fully loaded cost of an in-house IT hire. Co-managed runs meaningfully below fully managed because your team keeps a share of the work. Our managed IT pricing guide explains what drives the number; a short discovery call gives you an exact quote.
Yes. Co-managed IT is built for organizations with an IT manager or a small team: your people stay the face of IT and we add 24/7 coverage, enterprise tooling, an escalation bench and a vCIO. See co-managed IT services in Des Moines.
Des Moines, West Des Moines, Ankeny, Urbandale, Johnston, Clive, Waukee, Grimes, Altoona, Pleasant Hill, Norwalk, Indianola, Bondurant, Polk City, Windsor Heights and Winterset, plus remote support anywhere in Iowa.
A person answers the phone in 13 seconds on average and 94% of help desk calls are answered live. Emailed tickets get a first engineer response in 9.8 minutes on average. Those are measured numbers from our service desk, not targets.
Call now or request your free assessment. A NetStandard engineer will follow up the same business day.
