Managed IT services, outsourced IT support and cybersecurity for Kansas City businesses on both sides of the state line, from our Overland Park headquarters and a 24/7 team that answers the phone. 30 years in the metro, SOC 2 Type 2 audited.
Tell us what is going on. A NetStandard engineer, not a salesperson, follows up the same business day.
Almost every new client arrives for one of these two reasons. Here is what changes on day one.
Tickets sit for days. Nobody knows your systems. Every problem is a surprise, and you are the one chasing the provider.
A phishing email got through, a server died, or your cyber insurance renewal asked questions nobody could answer.
Your complete IT department for Kansas City businesses where a full in-house team does not make sense.
Replace or extend an in-house IT role, or bring in executive-level IT guidance for a project or a plan.
The layered program cyber insurance carriers now expect, run by the team that manages your infrastructure.
For organizations with an IT manager or small team. Your team stays the face of IT; we add depth.
Licensing, migration, security hardening and day-to-day administration of the Microsoft cloud.
Backups that are tested, not assumed, with a recovery plan written down before you need it.
One agreement, one monthly fee, one team accountable for all of it.
Unlimited helpdesk support by phone, email and portal for every employee, with a person answering in 13 seconds on average and after-hours coverage by engineers, not an answering service.
Every server, workstation, firewall, switch and wireless network monitored around the clock; operating systems and applications patched on a schedule; exceptions reported, not hidden.
Endpoint protection, 24/7 threat monitoring and response, email security, phishing training and an incident plan written for your business.
Licensing, migration, MFA and conditional access, backup of 365 data, SharePoint and Teams governance, and Azure or hybrid infrastructure where it fits.
Image and file backups on site and in the cloud, documented recovery objectives, and quarterly restore tests so the plan is proven, not assumed.
We own the calls with your internet, phone, software and hardware vendors, and run projects such as office moves, migrations and hardware refreshes.
A vCIO who runs quarterly business reviews, builds the technology budget and roadmap, and turns IT from a cost you tolerate into a plan you understand.
NetStandard is headquartered at 10300 West 103rd Street in Overland Park and has served Kansas City businesses on both sides of the state line for 30 years. Most issues are resolved remotely in minutes; when a problem needs hands on hardware, an engineer drives to you, from the Northland to Olathe and from Kansas City, Kansas to Lee's Summit.
Serving the Kansas City metro:
Industries we support most in Kansas City: healthcare, financial services, manufacturing, local government and public agencies, professional services and nonprofits. Comparing providers? Read our honest guide to IT companies in Kansas City.
Kansas City businesses searching for IT outsourcing, an IT solutions provider, IT consultants or simply a reliable IT partner in KC usually mean one of three arrangements. Fully managed IT is for businesses that do not want to build an IT department: we are the helpdesk, the engineers, the security desk and the IT director, on one flat monthly fee. Most clients between 10 and 250 employees run this way, from professional services firms in Overland Park to manufacturers in Kansas City, Kansas.
Co-managed IT is for organizations that already have an IT manager or a small team. Your people stay the face of IT and keep the work they want; we add 24/7 coverage, enterprise tooling, an escalation bench and a vCIO. You draw the line between the two, and you can redraw it any time. See co-managed IT services in Kansas City.
Outsourced IT support is scoped to a gap: an IT employee is leaving, a project needs delivering, or an office needs on-site coverage. It is the most common way a first engagement starts, and many of them become managed IT once the roadmap turns into ongoing work. See outsourced IT support and IT consulting in Kansas City.
Per user or per device, monthly, scaled to how much responsibility shifts to us. No per-incident charges for covered services.
"Our team at NSI is incredibly responsive to our needs and our business. Without a doubt, I would recommend them to anyone looking for an IT service provider."
Stephen KimseyChief Financial Officer, L.G. Barcus & Sons"The move to managed services with NetStandard has given us the power to double our business in the next five years, and we have the confidence that our systems will be able to support that growth."
Chip TothPresident, PMT Group"NetStandard is BY FAR the best tech support company I have ever worked with. Each team member is smart, easy to work with, and gets the job done accurately and efficiently. If you are looking for a great IT Service team, NetStandard is an 11 out of 10!"
Jackie LeavellGoogle review, 2026"We turned to NetStandard after experiencing an internal IT failure, and their team responded swiftly, dedicating countless hours to getting us back up and running... We often feel like we are their only customer... As a government agency, we operate under strict laws and guidelines for technology security, and NetStandard has consistently met and exceeded those standards."
Miami County, Kansas Sheriff's Office, Google reviewCall (913) 428-4200 or send the form. A local engineer follows up the same business day.
We review your environment, your current support experience and your risks, then tell you plainly what we would change and why.
A dedicated IT director learns your business, maps every system you own, and builds a plan around where you are headed. Per-user or per-device pricing, no surprise invoices.
The one that answers the phone and can prove it. Ask any Kansas City MSP for measured numbers: NetStandard's are a 13-second average wait to reach a person, 94% of help desk calls answered live, a 9.8-minute average first response on emailed tickets, and a 98.6% client satisfaction score, verified by SOC 2 Type 2 audit. Add 30 years in the metro, a headquarters in Overland Park with engineers who come on site, and a 5.0 Google rating across 30+ reviews. For a plain comparison of the local options, read our guide to IT companies in Kansas City.
The full IT department: managed IT services (24/7 help desk, monitoring, patching), cybersecurity, Microsoft 365 and Azure management, backup and disaster recovery, co-managed IT for businesses with in-house staff, VoIP phone systems, vCIO strategic planning and outsourced IT support and IT consulting for projects. New clients start with a free assessment that shows the current state of the environment and any immediate security or performance risks.
Pricing depends on the number of users and devices, the services in scope and any compliance requirements. Most small businesses in the Kansas City area pay between $100 and $250 per user per month for comprehensive managed IT that includes help desk, cybersecurity tools, monitoring and strategic guidance, as a flat monthly fee with no per-incident charges for covered services. Our managed IT pricing guide explains the drivers; the free assessment ends with an exact proposal.
Yes. Our headquarters is in Overland Park, so Johnson County is home turf, and we serve the whole metro: Kansas City, Missouri and Kansas, Olathe, Lenexa, Leawood, Shawnee, Prairie Village, Lee's Summit, Independence, Liberty, the Northland and the surrounding communities. See the Overland Park IT support page for the Johnson County office and on-site coverage.
Managed IT means NetStandard is your complete IT department on one monthly fee. Co-managed IT means you keep your IT manager or team and we add 24/7 coverage, enterprise tooling, an escalation bench and a vCIO around them. Outsourced IT support is scoped to a gap: replacing a departing IT employee, running a project or providing on-site support. All three are delivered by the same Kansas City engineers and the same 24/7 desk.
Call and a person answers in 13 seconds on average; 94% of help desk calls are answered live. Email a ticket and the first engineer response averages 9.8 minutes. After hours a person still answers, and proactive monitoring opens tickets before you notice a problem: in a single day our tools have caught 24 issues before a client called.
Yes. Every managed IT plan includes endpoint protection, 24/7 threat monitoring and response, email security, phishing training, verified backups and a written incident plan. For cyber insurance questionnaires, HIPAA, PCI or CJIS we run assessments and document the controls; NetStandard's own operations are SOC 2 Type 2 audited. Deeper programs are on the Kansas City cybersecurity services page.
Both. Most day-to-day support is resolved remotely within minutes, which is faster for you. Hardware, network, office moves and anything that needs hands on equipment gets an engineer on site from our Overland Park headquarters, anywhere in the Kansas City metro.
Call now or request your free assessment. A local NetStandard engineer will follow up the same business day. Also see managed IT services in Kansas City and about NetStandard.
