Fixed-fee managed IT for Kansas City businesses: 24/7 monitoring, a help desk answered in 13 seconds on average, cybersecurity and backup built in, and a vCIO who plans ahead. Call (913) 428-4200 or request an IT assessment.
Tell us what is going on. A NetStandard engineer, not a salesperson, follows up the same business day.
The two reasons we hear most: the current provider stopped answering quickly, or the business outgrew a one-person shop. A managed IT program should feel like a full IT department that picks up the phone.
Tickets sit for days, nobody knows your systems, and every problem is a surprise you end up chasing.
One person cannot cover networking, security, cloud, planning and vacations at the same time.
One agreement, one monthly fee, one team accountable for all of it.
Servers, workstations, network and cloud monitored around the clock and patched on a schedule, so problems are fixed before they reach your staff. On one recent day our team caught 24 issues before a client noticed.
Every user gets support from a NetStandard engineer in Overland Park: 13 seconds average phone wait, 94% of calls answered live, and on-site visits across the Kansas City metro when hands are needed.
Endpoint protection, email and phishing defense, multi-factor authentication and security awareness training are part of the program. See our Kansas City cybersecurity services.
Tested, verified backups of your critical systems and a documented recovery plan, so an outage is measured in hours, not days.
Licensing, security configuration, migrations and day-to-day administration of Microsoft 365 and Azure, plus Google Workspace where you use it.
A named virtual CIO who maintains your roadmap, plans your budget and meets with you on a schedule. Our outsourced IT support and IT consulting page explains how it works.
We manage your internet, phone, software and hardware vendors and the replacement cycle for your equipment, so your team makes one call: to us.
We are headquartered in Overland Park and have supported Kansas City area businesses since 1996. When you call, an engineer answers: 13 seconds on average, 94% of calls answered live, and a 9.8-minute average first response on emailed tickets. Our Kansas City IT support team handles the day to day; your vCIO handles the plan.
Most of our Kansas City clients run between 10 and 250 employees: professional services firms, manufacturers, healthcare practices, nonprofits and local government. Engineers drive to you from Overland Park when a problem needs hands on hardware, from the Northland to Olathe and from Kansas City, Kansas to Lee's Summit.
Read our comparison of managed IT service providers in Kansas City, which lists local firms side by side, including us, and the six questions that separate them.
Businesses without internal IT get the whole department. Mid-sized companies with an IT manager get a co-managed IT program that adds help desk, monitoring, security tooling and planning around their team. Either way: one number to call and one team accountable for the result.
"Our team at NSI is incredibly responsive to our needs and our business. Without a doubt, I would recommend them to anyone looking for an IT service provider."
Stephen KimseyChief Financial Officer, L.G. Barcus & Sons"The move to managed services with NetStandard has given us the power to double our business in the next five years, and we have the confidence that our systems will be able to support that growth."
Chip TothPresident, PMT Group"NetStandard is BY FAR the best tech support company I have ever worked with. Each team member is smart, easy to work with, and gets the job done accurately and efficiently. If you are looking for a great IT Service team, NetStandard is an 11 out of 10!"
Jackie LeavellGoogle review, 2026"We turned to NetStandard after experiencing an internal IT failure, and their team responded swiftly, dedicating countless hours to getting us back up and running... We often feel like we are their only customer... As a government agency, we operate under strict laws and guidelines for technology security, and NetStandard has consistently met and exceeded those standards."
Miami County, Kansas Sheriff's Office, Google review
Call (913) 428-4200 or send the form. A local engineer follows up the same business day.
We review your environment, your current support experience and your risks, then tell you plainly what we would change and why.
A dedicated IT director learns your business, maps every system you own, and builds a plan around where you are headed. Per-user or per-device pricing, no surprise invoices.
Most Kansas City small and midsize businesses pay a flat monthly fee per user or per device that covers help desk, monitoring, security, backup and planning. Headcount, locations and compliance requirements drive the number. Our managed IT pricing guide walks through the ranges, and a 30-minute assessment gets you an exact quote.
Monitoring and maintenance of every device and server, an unlimited help desk with on-site support, cybersecurity tooling and training, backup and disaster recovery, Microsoft 365 and Azure administration, vendor management and a vCIO. Anything outside the program is quoted up front, never billed by surprise.
The Kansas City metro from our Overland Park headquarters, including Kansas City, Overland Park, Olathe, Lenexa, Leawood, Shawnee, Lee's Summit and Independence, with additional coverage in Des Moines, Topeka, Wichita and Omaha.
Break-fix IT bills you by the hour after something breaks, so the provider earns more when you have more problems. A managed service provider charges a fixed monthly fee to keep problems from happening, so our incentive is the same as yours: fewer issues, faster fixes.
Yes. Our co-managed IT program adds help desk capacity, monitoring, security tooling and planning around your IT manager or team, without replacing them.
One conversation, no obligation. We will tell you what you have, what is missing, and what it would cost to hand the whole thing to a team that answers the phone. Also see Kansas City IT support and outsourced IT support and IT consulting.
