Your IT department without the payroll: a Kansas City help desk answered in 13 seconds on average, engineers who come on site, and a vCIO who plans your technology budget. Call (913) 428-4200 or schedule a consultation.
Tell us what is going on. A NetStandard engineer, not a salesperson, follows up the same business day.
The two we hear most: one IT person is being asked to cover a whole business, and the last IT consultant left a report that nobody executed.
A single in-house IT hire takes vacations, gets sick, and cannot be an expert in networking, security, cloud and strategy at the same time.
The roadmap gets written, the consultant leaves, and the people who answer your help desk never saw it.
One agreement, one monthly fee, one local team accountable for all of it.
Call, email or chat and reach a NetStandard engineer in Overland Park, not a ticket queue. Phones are answered in 13 seconds on average and 94% of calls are answered live.
When a problem cannot be fixed remotely, an engineer drives to your office in Kansas City, Overland Park, Olathe, Lenexa, Leawood, Shawnee, Lee's Summit or Independence.
Servers, workstations, network and Microsoft 365 are monitored 24/7 and patched on a schedule, so most problems are fixed before your staff notice. On one recent day our team caught 24 issues before a client did.
A named virtual CIO who maintains your technology roadmap, plans your IT budget, reviews risk and compliance, and meets with you on a schedule, so decisions are made before they become emergencies.
Endpoint protection, email and phishing defense, multi-factor authentication and security awareness training are part of the service, not an add-on. See our Kansas City cybersecurity services.
Licensing, migrations, security configuration and day-to-day administration of Microsoft 365 and Azure, plus Google Workspace where your business runs on it.
Tested, verified backups and a recovery plan you have seen work, so an outage or ransomware event is an inconvenience instead of a crisis.
We are headquartered in Overland Park and have supported Kansas City area businesses since 1996. When you call, a person answers: 13 seconds on average, with 94% of calls answered live and a 9.8-minute average first response on emailed tickets. Our clients rate the service 98.6% satisfied, and our Google rating is 5.0 across 30+ reviews. Our Kansas City IT support and managed IT services are delivered by the same local team.
Most of our Kansas City clients run between 10 and 250 employees: professional services firms, manufacturers, healthcare practices, nonprofits and local government. The same engineers handle the day to day and the projects, so nothing is lost between the plan and the work.
Read our comparison of managed IT service providers in Kansas City, which lists local firms side by side, including us, and the six questions that separate them.
Businesses without internal IT hand the whole function to us. Mid-sized Kansas City companies with an IT manager get a co-managed program that adds help desk, monitoring, security tooling and vCIO planning around their team. Either way: one number to call and one team accountable for the result.
"Our team at NSI is incredibly responsive to our needs and our business. Without a doubt, I would recommend them to anyone looking for an IT service provider."
Stephen KimseyChief Financial Officer, L.G. Barcus & Sons"The move to managed services with NetStandard has given us the power to double our business in the next five years, and we have the confidence that our systems will be able to support that growth."
Chip TothPresident, PMT Group"NetStandard is BY FAR the best tech support company I have ever worked with. Each team member is smart, easy to work with, and gets the job done accurately and efficiently. If you are looking for a great IT Service team, NetStandard is an 11 out of 10!"
Jackie LeavellGoogle review, 2026"We turned to NetStandard after experiencing an internal IT failure, and their team responded swiftly, dedicating countless hours to getting us back up and running... We often feel like we are their only customer... As a government agency, we operate under strict laws and guidelines for technology security, and NetStandard has consistently met and exceeded those standards."
Miami County, Kansas Sheriff's Office, Google review
Call (913) 428-4200 or send the form. A local engineer follows up the same business day.
We review your environment, your current support experience and your risks, then tell you plainly what we would change and why.
A dedicated IT director learns your business, maps every system you own, and builds a plan around where you are headed. Per-user or per-device pricing, no surprise invoices.
Most Kansas City small and midsize businesses pay a flat monthly fee per user or per device that covers help desk, monitoring, security and planning. The number depends on headcount, locations and compliance requirements. Our managed IT pricing guide explains the ranges and what drives them, and a 30-minute call gets you a real quote.
In practice they overlap. Outsourced IT support usually means a business without internal IT hands the whole function to a provider. Managed IT services is the program that delivers it: monitoring, maintenance, help desk, security and planning for a fixed monthly cost. NetStandard provides both from Overland Park.
Yes. Remote support resolves most issues in minutes; when hands are needed, an engineer comes on site anywhere in the Kansas City metro, including Overland Park, Olathe, Lenexa, Leawood, Shawnee, Lee's Summit, Independence and Kansas City, Kansas.
Yes. Our co-managed IT model adds help desk, monitoring, security tooling and vCIO planning around your existing IT manager or team. They keep control of the environment and stop being the only line of defense.
Phones are answered in 13 seconds on average and 94% of calls are answered live by an engineer. Emailed tickets receive a first engineer response in 9.8 minutes on average. Emergencies are covered 24/7.
One conversation, no obligation. We will tell you what you have, what is at risk, and what it would cost to hand IT to a team that answers the phone. Also see Kansas City IT support and managed IT services in Kansas City.
