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Headquarters: 10300 W 103rd St, Overland Park, KS 66214
Managed IT Services · Overland Park and Johnson County

Managed IT Services in Overland Park

Fixed-fee managed IT from the Overland Park headquarters we have run since 1996: 24/7 monitoring, a help desk answered in 13 seconds on average, cybersecurity and backup built in, and a vCIO who plans ahead. Call (913) 428-4200 or request an IT assessment.

  • Your whole IT department for one predictable monthly price, run from our Overland Park headquarters
  • Security, backup and planning included, not sold as add-ons
  • Engineers who answer the phone (13 seconds on average, 94% of calls answered live) and drive to you anywhere in Johnson County
  • Serving Overland Park, Leawood, Olathe, Lenexa, Shawnee, Prairie Village and the rest of the Kansas City metro since 1996

Request a free IT assessment

Tell us what is going on. A NetStandard engineer, not a salesperson, follows up the same business day.

No obligation. We never share your information. Prefer to talk? Call (913) 428-4200.

13secAverage wait to reach a person
94%Help desk calls answered live
98.6%Client satisfaction, 0 dissatisfied responses
5.0Google rating, 30+ reviews
Why Overland Park businesses switch managed service providers

Two reasons businesses switch. Both are fixable.

The two reasons we hear most from Overland Park businesses: the current provider stopped answering quickly, or they want the team down the street instead of a call center somewhere else.

The provider stopped answering quickly

Tickets sit for days, nobody knows your systems, and every problem is a surprise you end up chasing.

What changesCall and an engineer answers in 13 seconds on average. Email a ticket and the first engineer response averages 9.8 minutes. On one recent day our team caught 24 issues before a client noticed.

You want the team down the street

Remote-only providers cannot put an engineer in your server room this afternoon, and you have never seen their office.

What changesOur headquarters is at 10300 W 103rd St in Overland Park, where it has been since 1996. Engineers drive to you across Johnson County when hands are needed. 30 years local, 98.6% client satisfaction, SOC 2 Type 2 audited, and a 5.0 Google rating across 30+ reviews.
What is included

What our Overland Park managed IT services include

One agreement, one monthly fee, one local team accountable for all of it.

01

24/7 monitoring and maintenance

Servers, workstations, network and cloud monitored around the clock and patched on a schedule, so problems are fixed before they reach your staff. Infrastructure management is part of the program, not a project.

02

Unlimited help desk, remote and on-site

Every user gets support from a NetStandard engineer in Overland Park: 13 seconds average phone wait, 94% of calls answered live, and on-site visits across Johnson County and the Kansas City metro when hands are needed.

03

Cybersecurity included

Endpoint protection, email and phishing defense, multi-factor authentication and security awareness training are part of the program. See our Overland Park IT security services.

04

Backup and disaster recovery

Tested, verified backups of your critical systems and a documented recovery plan, so an outage or ransomware event is measured in hours, not days.

05

Cloud services: Microsoft 365, Azure and Google Workspace

Licensing, migrations, security configuration and day-to-day administration of Microsoft 365 and Azure, plus Google Workspace where you use it.

06

vCIO and IT consulting

A named virtual CIO who maintains your roadmap, plans your budget, reviews risk and compliance, and meets with you on a schedule. Our outsourced IT support and IT consulting page explains how it works.

07

Vendor and lifecycle management

We manage your internet, phone, software and hardware vendors and the replacement cycle for your equipment, so your team makes one call: to us.

Choosing NetStandard

Why Overland Park businesses choose NetStandard as their IT company

We are headquartered in Overland Park and have supported Johnson County and Kansas City area businesses since 1996. When you call, an engineer answers: 13 seconds on average, 94% of calls answered live, and a 9.8-minute average first response on emailed tickets. Our Overland Park IT support team handles the day to day; your vCIO handles the plan.

Most of our clients run between 10 and 250 employees. Engineers drive to you from 103rd Street when a problem needs hands on hardware, from Leawood and Prairie Village to Olathe, Lenexa and Shawnee.

Industries we serve in Overland Park

  • Healthcare practices that need HIPAA expertise built into the program
  • Financial services and insurance firms with examiner and cyber insurance questionnaires
  • Manufacturers with plant floors, scanners and uptime that cannot wait for a callback
  • Law, accounting and consulting firms that live on email, documents and client confidentiality
  • Nonprofits, local government and public safety agencies with strict security rules and tight budgets
  • Small and midsize businesses that want enterprise-grade IT without an enterprise payroll

Compliance frameworks (HIPAA, PCI, GLBA, FTC Safeguards, CJIS) and cyber insurance questionnaires are mapped by your vCIO to the controls in your program and documented, so the next audit or renewal is paperwork instead of a scramble. Comparing providers? Read our comparison of managed IT service providers in Kansas City.

Fully managed or co-managed, your call

Overland Park businesses without internal IT get the whole department. Companies with an IT manager get a co-managed IT program that adds help desk, monitoring, security tooling and planning around their team. Either way: one number to call and one team accountable for the result.

  • Fully managed: the help desk, the engineers, the security desk and the IT director on one flat monthly fee
  • Co-managed: 24/7 coverage, enterprise tooling, an escalation bench and a vCIO around your existing IT staff. See co-managed IT
  • Per-user or per-device pricing, quoted up front, never billed by surprise
Schedule an IT Assessment
What Kansas City clients say

Overland Park and Kansas City clients, in their own words

"Our team at NSI is incredibly responsive to our needs and our business. Without a doubt, I would recommend them to anyone looking for an IT service provider."

Stephen KimseyChief Financial Officer, L.G. Barcus & Sons

"The move to managed services with NetStandard has given us the power to double our business in the next five years, and we have the confidence that our systems will be able to support that growth."

Chip TothPresident, PMT Group

"NetStandard is BY FAR the best tech support company I have ever worked with. Each team member is smart, easy to work with, and gets the job done accurately and efficiently. If you are looking for a great IT Service team, NetStandard is an 11 out of 10!"

Jackie LeavellGoogle review, 2026

"We turned to NetStandard after experiencing an internal IT failure, and their team responded swiftly, dedicating countless hours to getting us back up and running... We often feel like we are their only customer... As a government agency, we operate under strict laws and guidelines for technology security, and NetStandard has consistently met and exceeded those standards."

Miami County, Kansas Sheriff's Office, Google review
5.0
GOOGLE RATING
30+ REVIEWS, KANSAS CITY
Partners and audits
VMware Partner Cisco Partner SOC 2 Type 2 audited Microsoft Certified Partner
How it works

Switching IT providers should be the easy part

STEP 01

Reach out

Call (913) 428-4200 or send the form. A local engineer follows up the same business day.

STEP 02

Free assessment

We review your environment, your current support experience and your risks, then tell you plainly what we would change and why.

STEP 03

Day one, you get a person, not a portal

A dedicated IT director learns your business, maps every system you own, and builds a plan around where you are headed. Per-user or per-device pricing, no surprise invoices.

Questions

What Overland Park businesses ask about managed IT

How much do managed IT services cost in Overland Park?

Most Overland Park small and midsize businesses pay a flat monthly fee per user or per device that covers help desk, monitoring, security, backup and planning. Headcount, locations and compliance requirements drive the number. Our managed IT pricing guide walks through the ranges, and a 30-minute assessment gets you an exact quote.

What is the difference between managed IT and co-managed IT?

Managed IT services hand the whole IT function to NetStandard. Co-managed IT adds our help desk, monitoring, security tooling and vCIO planning around your existing IT manager or team, who keep control of the environment. We offer both from Overland Park.

Do you provide on-site IT support in Overland Park?

Yes. Our headquarters is in Overland Park, so an engineer is minutes away when hands are needed anywhere in Johnson County, and we cover the rest of the Kansas City metro from the same office. Remote support resolves most issues first. See Overland Park IT support.

Can you help with HIPAA, PCI or cyber insurance requirements?

Yes. Your vCIO maps the requirements (HIPAA, PCI, GLBA, FTC Safeguards, CJIS or an insurer's questionnaire) to the controls in your program, closes the gaps and keeps the documentation current. We bring expertise in these frameworks; certification is the auditor's call, and we help you prepare for it.

What areas do you serve from Overland Park?

Overland Park, Leawood, Olathe, Lenexa, Shawnee, Prairie Village and all of Johnson County, plus Kansas City, Missouri and Kansas, Lee's Summit and Independence, with additional coverage in Des Moines, Topeka, Wichita and Omaha. See all areas we serve.

How quickly will someone respond?

Phones are answered in 13 seconds on average and 94% of calls are answered live by an engineer. Emailed tickets receive a first engineer response in 9.8 minutes on average. Emergencies are covered 24/7.

Get a straight answer about managed IT for your Overland Park business

One conversation, no obligation. We will tell you what you have, what is missing, and what it would cost to hand the whole thing to a team that answers the phone. Also see Overland Park IT support and managed IT services in Kansas City.

Call (913) 428-4200