Let us handle your technology issues and keep your data safe, so your team can focus on work. We value our partnership and prioritize your data security—the bottom line is that we're here to support you.
Trusted Partners
About
NetStandard's journey traces back to its inception in 1998, marking a 25-year legacy of innovation and adaptability in the ever-evolving landscape of technology.
Throughout its history, the company's leadership has maintained a forward-thinking approach, continuously anticipating and embracing emerging trends and technological advancements.
Our Clients
With a focus on the small and medium-sized business (SMB) sector, NetStandard offers a diverse array of services tailored to meet the unique needs of various industries, including healthcare, manufacturing, and financial services. This depth of experience enables NetStandard to offer not only proactive solutions but also invaluable insights into industry-specific challenges, positioning the company as a trusted partner in its clients' growth and success.
What Makes NetStandard Different?
NetStandard distinguishes itself by offering a comprehensive suite of managed IT services, designed to function as a fully outsourced IT department for small and medium-sized businesses. Our innovative approach includes a dedicated support team model, ensuring clients receive personalized and consistent service.
Additionally, NetStandard's private cloud services offer a compelling alternative to mainstream solutions like Azure and AWS, providing businesses with greater control over their IT infrastructure. Our specialized hosting for applications such as QuickBooks further demonstrates NetStandard's commitment to offering tailored solutions that address the unique challenges and requirements of our clients.
Our Process
Net Standard, we emphasize understanding the intricacies of each client's operations during the onboarding process. By thoroughly understanding how a business operates and generates revenue, we ensure that the transition to our services is seamless and non-disruptive. This meticulous approach not only fosters trust but also positions IT as a business enabler, facilitating greater efficiency and effectiveness for our clients.
NetStandard's Proven Onboarding Process
Switching IT providers or outsourcing for the first time involves a significant transfer of trust. NetStandard has established a straightforward and proven onboarding process that minimizes disruption and maximizes effectiveness. This process is not just promised but is also validated through third-party audits, such as SOC 2, Type 2 Compliant, ensuring the company lives up to its commitments. By focusing on critical metrics like customer satisfaction and time-to-resolution, NetStandard assures clients of rapid and dependable support, laying a solid foundation of trust from the start.
Beyond Onboarding: Strategic Technology Leadership
Beyond the initial onboarding phase, NetStandard remains committed to empowering clients with strategic technology leadership. Their Virtual Chief Information Officer (VCIO) acts as a dedicated IT director, guiding clients in leveraging technology to drive business growth. By fostering transparency, addressing cybersecurity risks, and providing proactive insights, NetStandard not only serves as an IT provider but also as a trusted advisor in navigating the complex landscape of technology. Through a streamlined engagement process, NetStandard ensures that clients are not only onboarded efficiently but also equipped to maximize the value of their IT investments in the long run.
What If You Hire The Wrong IT Company?
Choosing the wrong managed service provider can lead to significant issues, impacting crucial business operations such as email accessibility, which is vital for day-to-day activities. The delay in response times is a common problem, where urgent requests for support go unanswered for days, causing not only operational delays but also considerable frustration.
This situation often leads to decreased employee satisfaction, as they struggle with recurring technological problems that hinder their efficiency. The lack of professionalism and poor service from some providers has been known to push businesses to the brink, forcing decision-makers to seek change to restore peace and productivity in the workplace.
Choosing NetStandard: A Solution to Common IT Service Challenges
NetStandard stands out as a mature and reliable managed service provider, capable of addressing these common issues efficiently. With a focus on rapid response times and high customer satisfaction, NetStandard ensures that urgent problems like email outages are addressed promptly, minimizing disruption to business operations.
Our team is trained to provide professional and courteous service, ensuring that interactions are positive and solutions are delivered swiftly. This level of service not only solves immediate technical problems but also builds a foundation of trust and reliability with their clients.
Here is how we do it:
Dedicated IT Director
Our vCIOs help assess risks and inefficiencies. Help you determine business impact based on the assessment. Plan and budget for those critical needs.
Service Offerings
We've built our offering not just around general I.T. needs, but also proactively around the ever changing cyber security & compliance landscape.
24/7 Client Support
Our dedicated client support team is available around the clock, providing you with reliable assistance and ensuring that your concerns are addressed promptly, guaranteeing a smooth and uninterrupted experience.
What Makes NetStandard Different?
We Ensure You Can Do Your Job
SOC 2, Type 2 Compliant
We're audited by a 3rd party to provide a clear picture of our adherence to established best practices and industry standards.
Rapid Response
We prioritize quick and efficient support by ensuring a first response time of less than 15 minutes, allowing us to address your concerns promptly and minimize any downtime.
Experience & Expertise
With an average system engineer experience of nine years, our team brings a wealth of expertise and knowledge to deliver top-quality solutions and support.
Beyond Helpdesk Support
We offer a comprehensive IT department that covers all levels of expertise, from entry-level technicians to high-level IT directors (vCIOs), providing you with a complete IT support solution at a fraction of the cost of a full-time employee.
Tech Standardization
By implementing standardized technologies according to strategic planning, we streamline processes, improve efficiency, and optimize your IT infrastructure.
Security & Compliance Focused
With a strong focus on security, we offer comprehensive cyber insurance and compliance offerings to protect your business from potential risks and ensure regulatory compliance.
See What NetStandard Clients are Saying
“As our equipment grows older and technology changes, they consistently upgrade it and keep us on the forefront of technology as a firm, rather than us always chasing what’s next.”
Scott Wesley
Co-Founder, Canvas Wealth Advisors
Avoid the Headache of Managing Your IT Internally
Managed IT
With our managed IT services offering, we plug our complete IT department program into your businesses to take IT completely off of your plate.
At NetStandard, we've designed our managed services offerings to give businesses like yours the benefits of having your own in-house IT department - at a fraction of the cost and with none of the headaches that normally come with it. All of your routine IT tasks - from new employee onboarding, to help desk support to vendor management, backups and disaster recovery - are all provided with a fixed, predictable monthly cost.
Frequently asked questions
Periodic hardware failures and new or updated software are common. Although not considered maintenance, we include handling these situations alongside general maintenance, and they are included in our services.
Your employees will be able to reach out to us directly. We'll be able to help resolve the issue quickly and efficiently.
We pride ourselves on providing excellent customer service. When you call us, you can expect a rapid, courteous response from a real person. We understand how important it is to be able to speak to someone directly when you have questions or concerns, and we will do everything we can to address your needs.
No! Our managed IT services model is designed specifically for small businesses where it does not make sense to build an entire IT support department. We work exclusively with small businesses.
As a leading provider of proactive cybersecurity solutions, we are committed to helping our clients stay one step ahead of the latest threats. Our comprehensive monitoring and detection capabilities provide early warning of potential attacks, allowing our clients to take preventive action before it is too late.
In addition to our proactive monitoring solutions, we also offer a full range of vulnerability scans, intrusion detection, and network security services. Our team of security experts are constantly monitoring the latest threats and developments in the cybersecurity landscape, so you can be confident that your business is always protected.