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Headquarters: 10300 W 103rd St, Overland Park
Co-Managed IT Services · Kansas City metro

Co-Managed IT Services in Kansas City

Keep your internal IT team in control and give them enterprise-grade tooling, 24/7 coverage and a deep escalation bench behind them, from our Overland Park headquarters. Call (913) 428-4200 or book a call that includes your IT lead.

  • Your IT manager stays the face of IT and keeps the work they want; we add what an internal team rarely gets budget for
  • 24/7 monitoring, enterprise security tooling, patching and an escalation bench of senior engineers
  • Per-user or per-device pricing, well below fully managed, scaled by how much responsibility moves to us
  • Local engineers in Overland Park who come on site across the Kansas City metro

Request a free IT assessment

Tell us what is going on. A NetStandard engineer, not a salesperson, follows up the same business day.

No obligation. We never share your information. Prefer to talk? Call (913) 428-4200.

13secAverage wait to reach a person
94%Help desk calls answered live
98.6%Client satisfaction, 0 dissatisfied responses
5.0Google rating, 30+ reviews
Why Kansas City IT teams add a co-managed partner

Two problems co-managed IT solves. Both without replacing anyone.

The two we hear most from IT managers and directors in Kansas City: they are the only line of defense, and the tooling they need never makes the budget.

Your IT manager is the only line of defense

One or two people cover the help desk, security, projects, vendors and vacations, and nights and weekends are an open question.

What changesCo-managed IT adds a bench: 24/7 monitoring and alerting with escalation paths you define, senior engineers your team escalates to instead of a support queue, and coverage when someone is out. Your staff learns as they go.

The tooling an internal team never gets budget for

Enterprise monitoring, documentation, ticketing, security monitoring and automation platforms cost more than most mid-sized IT budgets allow.

What changesWe license the stack and fold it into your environment, with shared documentation and shared ticketing visibility. No black boxes: our tooling is yours to see, and the responsibility split is written down.
What is included

What co-managed IT includes in Kansas City

You draw the line between your team and ours. Everything on our side of it is covered by one monthly fee.

01

24/7 monitoring and alerting

Your network, servers, endpoints and Microsoft 365 environment watched around the clock, with escalation paths you define and a person answering in 13 seconds on average.

02

Co-managed security services

Enterprise security tooling folded into your environment: endpoint detection and response, email security, security monitoring with real analysts behind the alerts, and the controls insurers and compliance frameworks ask for. See our Kansas City cybersecurity services.

03

Patch and update management

Automated, tested patching across your fleet, so it happens every month without consuming your team's week, with exceptions reported.

04

Enterprise tool stack

The monitoring, documentation, ticketing and automation platforms an internal team rarely gets budget for, licensed through us and visible to your team.

05

Escalation engineering

When your team hits something outside their depth, they escalate to senior engineers in Overland Park instead of a support queue, and come on site with them when hands are needed.

06

Backup and disaster recovery

Tested, verified backups with recovery objectives you sign off on, and a documented plan your team can run.

07

Projects, roadmap and vCIO

Migrations, upgrades and budget planning done with your team, not around them, with a vCIO who runs the reviews and the roadmap.

Choosing NetStandard

Why Kansas City IT teams choose NetStandard as their co-managed partner

We are headquartered in Overland Park and have supported Kansas City area businesses since 1996. Co-managed clients work with the same local engineers every time, and our tooling is yours to see: shared documentation, shared ticketing visibility, no black boxes. When your team calls, an engineer answers: 13 seconds on average, 94% of calls answered live, and a 9.8-minute average first response on emailed tickets. The same team delivers our Kansas City IT support and managed IT services.

Who co-managed IT is built for

Mid-size organizations, typically 25 to 500 employees, with one to a handful of IT staff. The IT manager gets a bench, better tooling, and nights and weekends covered. The business gets predictable per-user pricing, a stronger security posture, and continuity when someone is on vacation or moves on.

Comparing providers?

Read our comparison of managed IT service providers in Kansas City, which lists local firms side by side, including us, and the six questions that separate a bench from a brochure.

Co-managed or fully managed, you draw the line

Co-managed IT is for organizations that already have an IT manager or a small team. Fully managed IT is for businesses that do not want to build an IT department. Either way: the same Overland Park office, the same 24/7 desk and the same measured response times.

  • Security only to start: the most common starting point, we add the security stack, monitoring and response while your team runs day-to-day IT
  • Monitoring plus security plus escalation in the middle, the most common steady state
  • Everything but the front line at the far end: your team stays the face of IT and we run the rest. Or hand it all over: managed IT services in Kansas City
Bring Your IT Lead to a Call
What Kansas City clients say

Kansas City clients, in their own words

"Our team at NSI is incredibly responsive to our needs and our business. Without a doubt, I would recommend them to anyone looking for an IT service provider."

Stephen KimseyChief Financial Officer, L.G. Barcus & Sons

"The move to managed services with NetStandard has given us the power to double our business in the next five years, and we have the confidence that our systems will be able to support that growth."

Chip TothPresident, PMT Group

"NetStandard is BY FAR the best tech support company I have ever worked with. Each team member is smart, easy to work with, and gets the job done accurately and efficiently. If you are looking for a great IT Service team, NetStandard is an 11 out of 10!"

Jackie LeavellGoogle review, 2026

"We turned to NetStandard after experiencing an internal IT failure, and their team responded swiftly, dedicating countless hours to getting us back up and running... We often feel like we are their only customer... As a government agency, we operate under strict laws and guidelines for technology security, and NetStandard has consistently met and exceeded those standards."

Miami County, Kansas Sheriff's Office, Google review
5.0
GOOGLE RATING
30+ REVIEWS, KANSAS CITY
Partners and audits
VMware Partner Cisco Partner SOC 2 Type 2 audited Microsoft Certified Partner
How it works

From first call to a working split in three steps

STEP 01

Reach out

Call (913) 428-4200 or send the form, and bring your IT lead to the first call. A local engineer follows up the same business day.

STEP 02

Responsibility map

We map what stays in-house, what we take, and what it costs, in writing, so your people stay in control of what they own.

STEP 03

30 to 60 day onboarding

Tooling deployment, documentation and the agreed responsibility split, sequenced so nothing drops in the transition. SOC 2 Type 2 audited process.

Questions

What Kansas City IT teams ask about co-managed IT

Will a co-managed provider replace our IT staff?

No, and a good one is structured so it cannot. Co-managed IT exists specifically for companies that want to keep their internal team. Responsibilities are divided in writing; your people stay in control of what they own.

How is co-managed IT priced in Kansas City?

Per user or per device monthly, scaled by how much responsibility shifts to NetStandard: monitoring only at the light end, monitoring plus security plus escalation in the middle. It is typically well below fully managed pricing because your team carries part of the load. Our managed IT pricing guide explains the ranges.

What is the difference between co-managed IT and staff augmentation?

Staff augmentation rents you a person. Co-managed IT adds a whole system: tooling, monitoring, security stack, documentation and a bench of engineers, alongside your existing team.

Can co-managed include security only?

Yes. Co-managed security services are our most common starting point: we add the security stack, monitoring and response capability while your team keeps running day-to-day IT. See cybersecurity services in Kansas City.

How fast is onboarding?

Most co-managed onboardings complete inside 30 to 60 days: tooling deployment, documentation and an agreed responsibility split, sequenced so nothing drops in the transition.

How is co-managed IT different from managed IT?

Managed IT hands the whole function to NetStandard: the help desk, the engineers, the security desk and the IT director on one monthly fee. Co-managed keeps your team in those roles and adds ours behind them. Both run from the same Overland Park office. See managed IT services in Kansas City and the co-managed IT overview.

Talk to us about your IT team's workload

Bring your IT lead to the call. We will map what stays in-house, what we take, and what it costs. Also see how co-managed IT works and managed IT services in Kansas City.

Call (913) 428-4200