We Focus On Your Technology, So You Can Focus On Your Business
Let us handle your technology issues and keep your data safe, so your team can focus on work. We value our partnership and prioritize your data security— the bottom line is that we're here to support you.
Trusted Partners
“Incredibly Responsive”
Our team at NSI is incredibly responsive to our needs and our business. Without a doubt, I would recommend them to anyone looking for an IT service provider.
Stephen Kimsey,
Chief Financial Officer, L.G. Barcus & Sons
“NetStandard Helped Us Grow”
The move to managed services with NetStandard has given us the power to double our business in the next five years, and we have the confidence that our systems will be able to support that growth.
Chip Toth,
President, PMT Group
We're Here To Set The Record Straight...
Having The Right Des Moines IT Support & Technology Solutions Partner Can Change Everything
For over 25 years, NetStandard has been providing a wide range of technical solutions to various industries in Des Moines. With our extensive experience, we have established ourselves as a reliable and trustworthy partner for businesses seeking reliable Des Moines IT support & technology solutions. Since our founding in 1996, we have been committed to delivering exceptional Des Moines IT support & technology solutions and supporting the diverse technical needs of our clients.
Our Process
NetStandard's Proven Onboarding Process
At NetStandard, we emphasize understanding the intricacies of each client's operations during the onboarding process. By thoroughly understanding how a business operates and generates revenue, we ensure that the transition to our Des Moines IT support & technology solutions is seamless and non-disruptive. This meticulous approach not only fosters trust but also positions IT as a business enabler, facilitating greater efficiency and effectiveness for our clients.
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Switching IT providers or outsourcing for the first time involves a significant transfer of trust. NetStandard has established a straightforward and proven onboarding process that minimizes disruption and maximizes effectiveness. This process is not just promised but is also validated through third-party audits, such as SOC 2 Type 2, ensuring the company lives up to its commitments. By focusing on critical metrics like customer satisfaction and time-to-resolution, NetStandard assures clients of rapid and dependable support, laying a solid foundation of trust from the start.
Beyond Onboarding: Strategic Technology Leadership
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Beyond the initial onboarding phase, NetStandard remains committed to empowering clients with strategic technology leadership. Their Virtual Chief Information Officer (VCIO) acts as a dedicated IT director, guiding clients in leveraging Des Moines IT support & technology solutions to drive business growth. By fostering transparency, addressing cybersecurity risks, and providing proactive insights, NetStandard not only serves as an IT provider but also as a trusted advisor in navigating the complex landscape of Des Moines IT support & technology solutions. Through a streamlined engagement process, NetStandard ensures that clients are not only onboarded efficiently but also equipped to maximize the value of their IT investments in the long run.
Here's a quick overview
Of what's included in our Managed Services program in Topeka:
The NetStandard IT Help Desk
Cybersecurity
Network Monitoring and Management
Backup and Disaster Recovery Services
CTO and Strategic IT Consulting
Work from Home Support
Our Approach:
- Dedicated IT Director: Our vCIOs help assess risks and inefficiencies. Help you determine business impact based on the assessment. Plan and budget for those critical needs.
- Service Offerings: We've built our offering not just around general IT needs, but also proactively around the ever-changing cybersecurity & compliance landscape.
- 24/7 Client Support: Our dedicated client support team is available around the clock, providing you with reliable assistance and ensuring that your concerns are addressed promptly, guaranteeing a smooth and uninterrupted experience.
What Makes NetStandard Different?
We Ensure You Can Do Your Job
- SOC2 Type Compliant: We're audited by a 3rd party to provide a clear picture of our adherence to established best practices and industry standards.
- Rapid Response: We prioritize quick and efficient support by ensuring a first response time of less than 15 minutes, allowing us to address your concerns promptly and minimize any downtime.
- Experience & Expertise: With an average system engineer experience of nine years, our team brings a wealth of expertise and knowledge to deliver top-quality Des Moines IT support & technology solutions.
- Beyond Helpdesk Support: We offer a comprehensive IT department that covers all levels of expertise, from entry-level technicians to high-level IT directors (vCIOs), providing you with a complete IT support solution at a fraction of the cost of a full-time employee.
- Tech Standardization: By implementing standardized technologies according to strategic planning, we streamline processes, improve efficiency, and optimize your IT infrastructure.
- Security & Compliance Focused: With a strong focus on security, we offer comprehensive cyber insurance and compliance offerings to protect your business from potential risks and ensure regulatory compliance.
Schedule your appointment today for comprehensive services and a strategic approach to ensure that your business stays ahead in the ever-evolving technology landscape. Let us be your trusted partner in navigating the complexities of Des Moines IT support & technology solutions, so you can focus on what you do best.
See What NetStandard Clients are Saying
“As our equipment grows older and technology changes, they consistently upgrade it and keep us on the forefront of technology as a firm, rather than us always chasing what’s next.”
Scott Wesley
Co-Founder, Canvas Wealth Advisors
Frequently asked questions
Periodic hardware failures and new or updated software are common. Although not considered maintenance, we include handling these situations alongside general maintenance, and they are included in our services.
Your employees will be able to reach out to us directly. We'll be able to help resolve the issue quickly and efficiently.
We pride ourselves on providing excellent customer service. When you call us, you can expect a rapid, courteous response from a real person. We understand how important it is to be able to speak to someone directly when you have questions or concerns, and we will do everything we can to address your needs.
No! Our managed IT services model is designed specifically for small businesses where it does not make sense to build an entire IT support department. We work exclusively with small businesses.
As a leading provider of proactive cybersecurity solutions, we are committed to helping our clients stay one step ahead of the latest threats. Our comprehensive monitoring and detection capabilities provide early warning of potential attacks, allowing our clients to take preventive action before it is too late.
In addition to our proactive monitoring solutions, we also offer a full range of vulnerability scans, intrusion detection, and network security services. Our team of security experts are constantly monitoring the latest threats and developments in the cybersecurity landscape, so you can be confident that your business is always protected.
