Keep your internal IT team in control and give them enterprise-grade tooling, 24/7 coverage and a deep escalation bench behind them, run from our downtown Des Moines office and 30 years of managed IT. Call (515) 858-0600 or book a call that includes your IT lead.
Tell us what is going on. A NetStandard engineer, not a salesperson, follows up the same business day.
The two we hear most from IT managers and directors: they are the only line of defense, and the tooling they need never makes the budget.
One or two people cover the help desk, security, projects, vendors and vacations, and nights and weekends are an open question.
Enterprise monitoring, documentation, ticketing, security monitoring and automation platforms cost more than most mid-sized IT budgets allow.
You draw the line between your team and ours. Everything on our side of it is covered by one monthly fee.
Your network, servers, endpoints and Microsoft 365 environment watched around the clock, with escalation paths you define and a person answering in 13 seconds on average.
Enterprise security tooling folded into your environment: endpoint detection and response, email security, security monitoring with real analysts behind the alerts, and the controls insurers and compliance frameworks ask for. See our Des Moines cybersecurity services.
Automated, tested patching across your fleet, so it happens every month without consuming your team's week, with exceptions reported.
The monitoring, documentation, ticketing and automation platforms an internal team rarely gets budget for, licensed through us and visible to your team.
When your team hits something outside their depth, they escalate to senior engineers instead of a support queue, and an engineer from the Des Moines office comes on site when hands are needed.
Tested, verified backups with recovery objectives you sign off on, and a documented plan your team can run.
Migrations, upgrades and budget planning done with your team, not around them, with a vCIO who runs the reviews and the roadmap.
NetStandard has delivered managed and co-managed IT since 1996 from its Overland Park, Kansas headquarters, and runs its Des Moines office at 204 12th Street, Suite 205, downtown. Co-managed clients work with the same engineers every time, and our tooling is yours to see: shared documentation, shared ticketing visibility, no black boxes. When your team calls, an engineer answers: 13 seconds on average, 94% of calls answered live, and a 9.8-minute average first response on emailed tickets. The same team delivers our Des Moines IT support and managed IT services.
Mid-size organizations, typically 25 to 500 employees, with one to a handful of IT staff. The IT manager gets a bench, better tooling, and nights and weekends covered. The business gets predictable per-user pricing, a stronger security posture, and continuity when someone is on vacation or moves on.
NetStandard is SOC 2 Type 2 audited, so the controls behind the monitoring, the access and the documentation are reviewed by an independent auditor, not just described in a proposal. Read how co-managed IT works and what it costs.
Co-managed IT is for organizations that already have an IT manager or a small team. Fully managed IT is for businesses that do not want to build an IT department. Either way: the same Des Moines office, the same 24/7 desk and the same measured response times.
"Our team at NSI is incredibly responsive to our needs and our business. Without a doubt, I would recommend them to anyone looking for an IT service provider."
Stephen KimseyChief Financial Officer, L.G. Barcus & Sons"The move to managed services with NetStandard has given us the power to double our business in the next five years, and we have the confidence that our systems will be able to support that growth."
Chip TothPresident, PMT Group"NetStandard is BY FAR the best tech support company I have ever worked with. Each team member is smart, easy to work with, and gets the job done accurately and efficiently. If you are looking for a great IT Service team, NetStandard is an 11 out of 10!"
Jackie LeavellGoogle review, 2026"We turned to NetStandard after experiencing an internal IT failure, and their team responded swiftly, dedicating countless hours to getting us back up and running... We often feel like we are their only customer... As a government agency, we operate under strict laws and guidelines for technology security, and NetStandard has consistently met and exceeded those standards."
Miami County, Kansas Sheriff's Office, Google review
Call (515) 858-0600 or send the form, and bring your IT lead to the first call. An engineer follows up the same business day.
We map what stays in-house, what we take, and what it costs, in writing, so your people stay in control of what they own.
Tooling deployment, documentation and the agreed responsibility split, sequenced so nothing drops in the transition. SOC 2 Type 2 audited process.
No, and a good one is structured so it cannot. Co-managed IT exists specifically for companies that want to keep their internal team. Responsibilities are divided in writing; your people stay in control of what they own.
Per user or per device monthly, scaled by how much responsibility shifts to NetStandard: monitoring only at the light end, monitoring plus security plus escalation in the middle. It is typically well below fully managed pricing because your team carries part of the load. Our managed IT pricing guide explains the ranges.
Yes. Our Des Moines office is at 204 12th Street, Suite 205, downtown, and engineers go on site across the metro. NetStandard has delivered managed IT since 1996 from its Overland Park, Kansas headquarters and is SOC 2 Type 2 audited. See IT support in Des Moines.
Staff augmentation rents you a person. Co-managed IT adds a whole system: tooling, monitoring, security stack, documentation and a bench of engineers, alongside your existing team.
Yes. Co-managed security services are our most common starting point: we add the security stack, monitoring and response capability while your team keeps running day-to-day IT. See cybersecurity services in Des Moines.
Most co-managed onboardings complete inside 30 to 60 days: tooling deployment, documentation and an agreed responsibility split, sequenced so nothing drops in the transition.
Bring your IT lead to the call. We will map what stays in-house, what we take, and what it costs. Also see how co-managed IT works and managed IT services in Des Moines.
