Managed IT in Des Moines, IA

Managed IT Services in Des Moines IA

Leave the Stress of Tech to NetStandard

NetStandard's IT Help Desk in Des Moines, IA

24/7/365 Support for Your Business in Des Moines, IA.

Imagine you're fully absorbed in a crucial project, striving to deliver outstanding outcomes for your key client in Des Moines, IA. Unexpectedly, you find yourself locked out of your system, and there's no time to lose on a password reset. Or maybe, you're attempting to discuss project specifics with a client, but email problems are obstructing your communication. You need to monitor your team's progress, yet perplexing software issues pop up.

These scenarios are exactly the type of challenges that our IT Help Desk in Des Moines, IA, is equipped to handle. Our support enables you to shift your attention away from these obstacles and focus on driving your business objectives.

  • You'll benefit from the backing of a committed and enthusiastic team of experts, ready to tackle problems of any size, whether large or small.
  • Regardless of how you choose to communicate – through email, chat, phone, or in person – we are always on hand to help you whenever you need it. It's truly that simple.

Cybersecurity Services in Des Moines, IA

Stop worrying about risks and start focusing on your business.

Recognizing the complexities of IT security involves acknowledging that it's not a one-time task. The threat environment is constantly changing, necessitating continuous vigilance to outpace potential adversaries targeting you and your team.

At NetStandard, we offer the solution for businesses in Des Moines, IA. Instead of burdening your staff with these essential but demanding administrative duties, you can depend on us to manage responsibilities like:

  • Managing web content filtering, modifying rules, and maintaining up-to-date firewalls.
  • Promptly addressing new vulnerabilities through immediate patch application.
  • Ensuring software is consistently updated to the latest versions.
  • Implementing robust security measures, such as comprehensive user access controls and two-factor authentication.
  • Providing employee training on the latest security best practices.
  • Formulating cybersecurity strategies and crafting relevant policies.
  • Assisting in the procurement and oversight of cyber liability insurance.

Network Monitoring and Management in Des Moines, IA

Constant monitoring generates constant insight...and opportunities for improvement.

Whether your Des Moines, IA-based organization operates a physical network, a cloud-based or virtual network, or a combination of these, it likely includes a diverse array of desktops, laptops, smartphones, tablets, servers, and other devices. To ensure your IT infrastructure efficiently fulfills all your requirements, it's essential to keep it as streamlined and straightforward as possible. This highlights the significance of Remote Monitoring and Management (RMM) software. RMM constantly gathers performance data from your devices and conducts scans of processes, applications, and event logs, even outside of normal business hours.

Moreover, it provides our system with real-time, actionable data, enabling the creation of automated alerts for over 2,400 possible issues. Should an issue arise, we are prepared to respond swiftly, minimizing any potential adverse effects on your Des Moines business in the future.

  • Enjoy continuous, real-time monitoring of your network and all connected devices, providing a clear understanding of ongoing operations.
  • Comprehensive performance reports ensure full transparency and maintain consistent accountability.
  • Proactively identify and fix potential issues before they disrupt your network.
  • Automated backups are vital for recovering your system in case of an outage.
  • Whether it's resetting a switch or handling a surge protector, our ability to remotely manage these tasks enables our Help Desk team to swiftly resolve issues, often before they even reach your notice.

Backup and Disaster Recovery Services in Des Moines, IA

No matter what life happens to throw at you, you’ll be ready.

Disasters vary widely in nature and severity, and being fully prepared is crucial, regardless of the type. This readiness goes beyond cyberattacks and IT emergencies. A physical event, such as a fire in your Des Moines, IA office, could be as catastrophic as a computer virus. In Des Moines, it's also important to consider weather-related natural disasters like tornadoes. Additionally, human error, which is responsible for a significant portion of data loss incidents, is an unavoidable risk. Any of these situations can severely disrupt your business operations, underscoring the need for comprehensive preparedness.

With our extensive backup, disaster recovery, and business continuity services, your business is equipped to endure and swiftly recover from a wide range of incidents, reducing downtime. We provide strong protection against various types of incidents, including:

  • Environmental catastrophes (such as severe weather conditions).
  • Malfunctions and failures of hardware.
  • Corruption of data and software malfunctions.
  • Security incidents in cyberspace (including attacks by ransomware and malware).

Vendor Management in Des Moines, IA

Better management for a better return on investment.

Dealing with technology vendors on a daily basis can quickly become a time-consuming task, especially when you have a demanding job that already takes up most of your time. At NetStandard, we have built lasting relationships with numerous top vendors in Des Moines, IA. This positions us as your central point of contact for all vendor-related issues and allows us to negotiate superior deals and pricing for you.

Whether you're interested in improving your internet, phone services, fax services, CCTV, access control systems, alarms, network wiring, or any combination thereof, we are prepared and eager to be the ally you need at the most crucial times.

  • Simplify IT-related matters by having a dedicated point of contact.
  • Leverage our team's expertise to negotiate and obtain more favorable service rates.
  • Align your technology infrastructure more effectively with your business objectives.

CTO and Strategic IT Consulting in Des Moines, IA

Enhance your business's future with superior planning today.

IT should consistently play a role in generating revenue for your business, but doing so without a well-designed strategy at the heart of your infrastructure can be difficult, if not unattainable. This is exactly why our outsourced CTO services in Des Moines, IA are so essential—we're here to steer your IT strategy, propose enhanced ways of using technology to maintain your competitive edge, and more.

As your business evolves and expands, it's vital that your IT infrastructure develops alongside it. NetStandard offers both short-term and long-term plans in Des Moines, IA, crafted to support this evolution, thereby unlocking significant efficiency and productivity gains.

  • Strategic consulting is a fundamental aspect of our service, aimed at achieving optimal outcomes rather than just being an extra feature.
  • Engage with our seasoned IT strategists, who possess over twenty years of experience in strategic business IT planning.

Work-from-Home Support in Des Moines, IA

Work anywhere, at any time, without the hassles that come with it.

Your team requires the ability to work from anywhere, at any time, and on any device. Along with their laptops, the use of mobile devices such as smartphones and tablets is crucial for this kind of flexibility, and it should never come at the expense of security.

In Des Moines, IA, NetStandard is dedicated to equipping your remote workforce with the essential hardware, software, and security protocols to establish effective and secure home offices. We will ensure that your employees can securely access company data, regardless of their working location.

  • Keep track of employee productivity, regardless of their physical work location.
  • Utilize a variety of collaboration tools to unify your team.
  • Gain increased confidence with a comprehensive approach that includes asset management, policy enforcement, security monitoring, and more, to safeguard your entire business.

Audio-Video Solutions and More

Optimal conferencing solutions tailored for your team in Des Moines, IA.

The dynamics of the modern business world in Des Moines, IA, have changed significantly in recent times, with technology becoming an indispensable element in virtually every task your team undertakes. Relying solely on in-person meetings is no longer practical, given the rise of remote work and long-distance collaborations that have transformed the workplace into a hybrid environment. It's crucial that your technology infrastructure evolves to meet these changes.

In Des Moines, IA, NetStandard excels in providing conferencing solutions that support effective communication, especially for teams working remotely. We focus on deploying user-friendly solutions customized to your unique requirements, allowing your team to seamlessly integrate these technologies with minimal complexity or extensive learning curves.

  • State-of-the-art Audio/Visual (A/V) technology
  • Advanced door access control systems
  • Premium quality video surveillance technology
  • Contemporary alarm systems with cutting-edge functionalities