Co-Managed Services

What You Can Expect

Co-Management Solutions

Co-managed services are designed for organizations whose technology leadership is driven by an I.T. Director or Chief Information Officer (CIO). These organizations often have a helpdesk team to handle day-to-day support requests but may face limitations regarding service tools, proactive monitoring, and security. When in-house IT staff members become overburdened, critical updates and cybersecurity measures fall through the cracks. Rather than leave your organization dangling like low-hanging fruit for hackers to exploit, NetStandard offers scalable co-managed solutions.

Co-Management’s Ideal Customer

Organizations that benefit the most from Co-Managed Services typically:

Have technology led by an I.T. Director or CIO.

Maintain a helpdesk team for daily support requests.

Encounter limitations in service tools, proactive monitoring, and security measures.

Find themselves periodically understaffed.

What’s Appealing to the I.T. Leader?

Enhanced Toolset

At NetStandard, we invest countless hours selecting, building, and maintaining a best-in-class toolset that delivers high-value services at a fair and scalable rate. Our Co-Managed Services ensure that your organization has access to the most advanced tools without the need for additional staffing or professional development time.

No Integration/Development Time

Our pre-developed tools and services guarantee a seamless integration process for your organization. You won’t experience downtime or require staff members to work remotely.

All the Tools, No Staff Required

Your team enjoys full access to our next-gen tools while we manage the backend. The tech stack needed to support organizations can span upwards of 10 tools that would otherwise require hiring a dedicated full-time IT technician. With our Co-Managed Services, your organization saves on staffing expenses.

What if My Team Needs Help?

Utilizing any of our Co-Managed Services grants you access to our Tier 2/3 support and CIO consulting solutions. You can choose between a “pay-as-you-go” model or fix your budget with a “block of hours” arrangement. When onboarding our support tools, you can increase monthly managed IT services as needed.

I.T. Operations Co-Managed Solution

Clarity Co-Managed Feature Package:

Remote Management & Monitoring: Kaseya

Network Management & Monitoring: Auvik

Support Request/Ticketing System: Autotask

Managed Detection & Response: Huntress + Security Operations Center Monitoring

Change Management: Liongard

Password Management: Password Boss (End User Password Vault) + Quickpass (Privileged Account Management)

Security Focused Co-Managed Solution

Clarity Secure Co-Managed Feature Package:

Remote Management & Monitoring: Kaseya

Network Management & Monitoring: Auvik

Support Request/Ticketing System: Autotask

Managed Detection & Response: Huntress + Security Operations Center Monitoring

Change Management: Liongard

Password Management: Password Boss (End User Password Vault) + Quickpass (Privileged Account Management)

Multi-Factor Authentication Platform: Cisco DUO

Email Security & Encryption: Proofpoint

Cloud Security Information & Event Management (SIEM): Cloud Secure

End User Security & Phishing Training: Phin Security

Cloud Services Backup: DataSafe

Escalation Support

Pay-As-You-Go

vCIO Consulting: Our expert vCIOs are available as needed.

Rates are billed in 15-minute increments.

Including a 10% labor rate discount for co-managed clients.

Block Hour Agreements

Designed for predictable I.T. expenditures required for budgeting.

Monthly block hours can be used toward projects.

Future months of block hours can be combined for larger projects, though unused hours from prior months cannot be carried forward.

NetStandard’s journey traces back to its inception in 1998, marking a 25-year legacy of innovation and adaptability in the ever-evolving landscape of technology. Throughout its history, the company’s leadership has maintained a forward-thinking approach, continuously anticipating and embracing emerging trends and technological advancements.

Our Co-Managed Services are crafted to give your organization the tools, support, and flexibility needed to thrive in today’s dynamic tech environment.

Explore the full range of Managed IT Services offered by NetStandard

Ready to supercharge your IT operations? Discover the power of Co-Managed IT Services with NetStandard. Contact us today to see how we can seamlessly integrate with your team and elevate your IT strategy!

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